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Our genuine hope is that you love all of your Mom Life Co. pieces…

but if something isn't right, we'd love to know about it. Mom Life Co. is proud to offer a 100% happiness guarantee. Please kindly reach out to the support team so that we can quickly help you out!


FAQs

  1. Is shipping included?

    • All domestic orders are shipped via USPS. International shipping is also available, via USPS. Please see below for current shipping turnaround times:

      • USPS Standard Shipping: 3 business days ($3.00 or FREE during one of our monthly promos!)

      • USPS Express Shipping: 1-2 business days ($15.00)

      • USPS International Shipping: 7-14 business days (rates calculated per country)

    • Please also always take production turnaround time into consideration, prior to shipping turnaround. We always update our production turnaround page during times of high volume! Need it faster? Send us a DM on Instagram for a quick chat!

  2. I think my piece needs a rework or repair. What should I do?

    • Please reach out to the support team! We will gladly rework any piece to perfection within the first 3 months of delivery, for free. Pending changes, reworks can take up to 14 days for processing and production.

  3. I'm not quite sure which personalization to choose. Can you help me decide?

    • This is our favorite question! Our simple and modern designs allow for as little or as much customization as you'd like. We'd love to help you create the piece of your dreams, so please reach out to support so we can chat!

  4. I'm under a time crunch and need my piece ASAP! Can you help?

    • When you're placing your order, definitely include a RUSH note and select expedited shipping! We also recommend following up by emailing the support team, or sending us a DM on Instagram. We'll connect to confirm your rush order!

  5. I'm sending my Mom Life Co. order as a gift. Can I include gift messaging?

    • Of course - what a great gifting idea! Simply let us know by selecting the “gift” option during checkout and we’ll include a lovely blank notecard and envelope for you.

  6. Have a burning question that you don't see answered above?

    • Always feel free to reach out to us for more information. The Mom Life Co. team is available via email, phone, and Instagram!