warranty.png
 
 

Our genuine hope is that you love all of your Mom Life Co. pieces…

but if something isn't right, we'd love to know about it. Mom Life Co. is proud to offer a 100% happiness guarantee. Please kindly reach out to the support team so that we can quickly help you out!


FAQs

  1. Is shipping included?
    • During our launch sale starting 7/15/18, you can enjoy free US shipping on all orders! Make sure you're signed up for the for the Mom Life Co. newsletter - once the sale is closed we'll always share any upcoming deals to our newsletter first! All orders are shipped via USPS. Please see below for current shipping turnaround times:
      • USPS Standard Shipping: 3 business days (FREE)
      • USPS Express Shipping: 1-2 business days ($15.00)
      • USPS International Shipping: 7-14 business days (calculated per country)
    • Please always take production turnaround time into consideration, prior to shipping turnaround. We always aim for under a week in total, but will update our production turnaround page during times of high volume!
  2. I think my piece needs a rework. What should I do?
    • Please reach out to the support team! We will gladly rework any piece to perfection within the first 3 months of delivery, for free. Pending changes, reworks can take up to 14 days to processing and production.
  3. I'm not quite sure which personalization to choose. Can you help me decide?
    • This is our favorite question! Our simple and modern designs allow for as little or as much customization as you'd like. We'd love to help you create the piece of your dreams, so please reach out to support so we can chat!
  4. I'm under a time crunch and need my piece ASAP! Can you help?
    • When you're placing your order, definitely include a RUSH note and select expedited shipping! We also recommend following up by emailing the support team, and we'll connect with you quickly to confirm your rush order.
  5. I'm sending my Mom Life Co. order as a gift. Can I include gift messaging?
    • Of course - what a great gifting idea! Simply provide us with your message in the notes section at checkout. We'll handle the rest to ensure your order ships with a custom-designed message!
  6. Have a burning question that you don't see above?
    • Always feel free to reach out to us for more information. The Mom Life Co. team is available via email, phone, and Instagram!